Invest in your family's future

Meet Our People

Doug Crandall
Doug Crandall
Senior Vice President
Trust Officer
Doug grew up in Southwest Missouri and provides his customers with the local, personal service that you expect from SMB. As a Trust Officer, Doug works closely with you and the professionals drafting your legal documents to help make your estate planning a reality. He is an attorney with 35 years of legal and trust experience, licensed in both the state and federal courts of Missouri together with the United States Supreme Court. Doug's professional memberships include the Southwest Missouri Estate Planning Council and the Planned Giving Council of the Four States. He is also a member of the Missouri Bar Association and the Jasper County Bar Association. Doug is a graduate of Carthage High School. He received his bachelor of arts degree from Baker University, his masters degree from Kansas State University and his juris doctor degree from Washburn School of Law.
Lora Phelps
Lora Phelps
Vice President
Trust Officer
Lora also grew up in Southwest Missouri. She specializes in creating estate plans to suit a client's individual needs. Lora has over 9 years of experience as a Trust Officer and is a licensed attorney and a Certified Trust and Financial Advisor. Lora is a member of the Missouri Bar, the Jasper County Bar Association and the Southwest Missouri Estate Planning Council. She is a graduate of Carthage High School, University of Missouri-Columbia College of Agriculture and University of Missouri-Columbia School of Law.
Alice Taft
Alice Taft
Assistant Vice President
Assistant Trust Officer
Alice is responsible for the day-to-day administration of accounts and management of the office staff. Alice has nearly 20 years of trust and legal experience and is a graduate of Cannon Financial Institute's Trust School. She is from Southwest Missouri and is a graduate of Joplin High School and attended Missouri Southern State University with an emphasis in economics and accounting. Alice is a member of the American Banker's Association and the Missouri Banker's Association.
Richard Patterson
Richard Patterson
Portfolio Investment Analyst
Richard is a certified public accountant and registered financial securities advisor with over 40 years of experience. Richard reviews trust accounts and makes investment recommendations designed to meet each account's particular investment objectives. He also has experience in public accounting, manufacturing, oil and financial services companies. Richard is also from Southwest Missouri and is a graduate of Webb City High School. He received his bachelors and masters degrees from University of Missouri – Columbia. Richard is a member of the American Institute of CPAs and the Oklahoma Society of CPAs.