Get Our Mobile App
Educate yourself on the Experian Breach

What you need to know about the Equifax breach

September 21, 2017


As your bank, we want to make sure you are informed and taking the necessary steps to protect yourself. The American Bankers Association has put together some great information for us to share.

Frequently Asked Questions from the American Bankers Association

I’ve been hearing about the Equifax breach in the news. What happened?

Equifax, one of the three major credit bureaus, experienced a massive data breach. The hackers accessed people's names, Social Security numbers, birth dates, addresses and, in some instances, driver's license numbers. They also stole credit card numbers for about 209,000 people and dispute documents with personal identifying information for about 182,000 people.

Was my information stolen?

If you have a credit report, there's a good chance it was. Go to a special website set up by Equifax to find out:  Enter some personal information and the site will tell you if you've been affected. Be sure you're on a secure network (not public wi-fi) when you submit sensitive data over the internet.

How can I protect myself?

Should I place a credit freeze on my files?

Before deciding to place a credit freeze on your accounts, consider your personal situation. If you might be applying for credit soon or think you might need quick credit in an emergency, it might be better to simply place a fraud alert on your files with the three major credit bureaus.  A fraud alert puts a red flag on your credit report which requires businesses to take additional steps, such as contacting you by phone before opening a new account.

How do I contact the three major credit bureaus to place a freeze on my files?

Equifax: Call 800.349.9960 or visit the Equifax website at

Experian: Call 888.397.3742 or visit the Experian website at

TransUnion: Call 888.909.8872 or visit the TransUnion website

Where can I get more information about the Equifax breach?

You can learn more directly from Equifax at You can also learn more by visiting the Federal Trade Commission’s web page on the breach at To learn more about how to protect yourself after a breach, visit

Share with someone!

Member FDIC | Equal Housing Lender Equal Housing Lender
©2019 Southwest Missouri Bank