Southwest Missouri Bank | Personal & Business Banking, Mortgages, Auto Loans, & Investing Services in Joplin, Carthage, and Neosho
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NetTeller Mobile Banking FAQs

Click on the question to get the answer.

Q:  How do I enroll for Mobile Banking?

Q:  How do I use Mobile Banking once it is set up?

Q:  How do I view alerts?

Q:  How do I view my transactions?

Q:  How do I transfer funds?

Q:  How do I pay bills?

Q:  Can I use any mobile device to access my accounts?

Q:  Do I use the same user ID and password as NetTeller?

Q:  Are there fees for the Mobile Banking service?

Q:  Does SMB have an iPhone App?

Q:  Can I schedule recurring transfers and PowerPay bill payments using mobile banking?

Q:  How do I know if my transfer or bill payment was entered successfully?

Q:  How do I add a new PowerPay payee?

Q:  How do I delete a bill payment that I set up through my mobile device?

Q:  How do I securely end my mobile banking browser session?

Q:  What if I can't get my mobile device to work with Internet Banking?

Q:  What happens if I lose communication/signal during a transaction?

Q:  What happens if I lose my mobile device?

Q:  What do I need to do if I get a new phone?

Q:  What if I no longer want to be a mobile user?

Q:  Is it safe to use Wi-Fi?